Our reputation is built on outstanding customer service. Call or come in to any of
our locations to find out more about the following customer care features:
Because our goal is to provide you with the best sleeping experience possible, we
offer a 30-day Comfort Guarantee. For thirty days from the original purchase date,
we offer a one-time comfort exchange of your new mattress set, within our regular
delivery areas. Due to the normal adjustment period with a new mattress, we do
advise and appreciate that you try your new mattress set for a minimum of 14
nights. Our comfort exchange does not apply to damaged and/or soiled
merchandise. Redelivery fees apply.
We pride ourselves on delivering the best value around, and to prove it we offer
our Low price guarantee. If within 30 days of your purchase you find a lower
price on a comparable mattress at any full-line mattress or department store
in the local area, we will meet or refund the difference. Current ad from a
competitor for a comparable new mattress from the same manufacturer with the same quality
components and construction, is required.
Our non-commissioned salespeople are knowledgeable, courteous, and low-pressure. They will
listen to your needs, answer your questions, and help you to find the best mattress
set that's right for your body, your lifestyle, and your budget.
We offer free Puget Sound area-wide
delivery for purchases over $499. Contact the location
nearest you for days we deliver in your area.
We will set up your Queen or King size mattress set for you upon delivery, free of charge.
Upon delivery of your new Sleep-Aire King or Queen sized mattress set, we will
dispose of your old like-sized mattress set, free of charge, provided it is in
suitable condition. See stores for details.
Our payment options include Visa, Mastercard, and Discover card. Financing is also
available. See stores for details.
When you refer your family, friends or associates to Sleep-Aire, we'll give you
some extra cash! Our Referral Reward Program rewards you with $25.00 in cash when someone recommended by
you purchases a minimum of $300.00 worth of merchandise from us within 6 months of your
purchase date. We want you to tell everyone you know about the great sleep you have on your
Sleep-Aire mattress! See stores for more details.